Tyler Technologies creates AI and transactions officer roles

Tyler Technologies Inc. (NYSE: TYL) announced the creation of two executive positions: chief artificial intelligence officer and chief transactions officer, according to a company statement.

Franklin Williams was promoted to the newly created chief artificial intelligence officer role. Williams joined Tyler in 2018 through the company's acquisition of Socrata and previously served as division president and deputy chief technology officer. In his new position, Williams will lead a newly formed AI organization focused on integrating AI capabilities into Tyler's products, operations and internal workflows.

Ryan O'Connor was promoted from senior vice president of payment strategy and operations to chief transactions officer. O'Connor joined Tyler in 2025 and brings more than 30 years of experience in payments and software-as-a-service markets. He previously held executive leadership roles at payment processors, banks and fintech companies. In his elevated role, O'Connor will oversee Tyler's vendor partnerships and lead the company's payments and transactions strategy.

"The newly created roles of chief artificial intelligence officer and chief transactions officer underscore our commitment to advancing two key growth areas for Tyler – AI and payments," said Lynn Moore, Tyler's president and CEO.

Tyler Technologies provides technology solutions for the public sector, serving local, state and federal government entities. The Plano, Texas-based company reports nearly 47,000 installations across 15,000 locations and serves clients in all 50 states, Canada, the Caribbean, Australia and other international locations.

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