BILL announces executive leadership changes effective Q4 fiscal 2026

BILL (NYSE: BILL) announced several executive leadership appointments and organizational changes set to take effect in the fourth quarter of fiscal 2026, according to a company press release.

Michael Cieri, currently executive vice president and general manager of software solutions, will be promoted to chief product officer. In this role, Cieri will lead a newly created product organization that combines software solutions, payments, and financial services under unified leadership.

Eric Chan, distinguished engineering fellow and founding engineer at BILL, has been appointed chief technology officer, replacing Ken Moss, who will depart the company and transition to an advisory role. Chan previously served as the company's first CTO and has been with the engineering executive team for nearly 20 years.

John Rettig, currently president and chief operating officer, will assume the newly created role of chief strategy and transformation officer. Rettig has been with BILL for more than a decade and will maintain oversight of operational execution while focusing on enterprise strategy and long-term growth initiatives.

Sarah Acton, chief customer officer, will depart BILL after almost five years on the executive leadership team. The company expects to announce a new chief revenue officer in the coming weeks. Acton will continue as CCO and then transition to an advisory role to support the incoming CRO.

Mary Kay Bowman, executive vice president and general manager of payments and financial services, will also depart the company and continue as an advisor. Bowman joined BILL in 2024 and led initiatives including Supplier Payments Plus and BILL Cash Account.

BILL provides financial operations services to nearly 500,000 businesses and processes approximately 1% of U.S. GDP annually through its platform.

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