BlackLine launches AI operating model for finance teams

BlackLine Inc. (NASDAQ: BL) announced Agentic Financial Operations, a new operating model designed to address trust and governance challenges in AI adoption for finance and accounting teams. The company made the announcement at its BeyondTheBlack London conference.

The model provides what BlackLine describes as a "glass box" architecture to manage financial processes, combining transparency across human and digital work. The system includes three components: Studio360 for data and workflow management, Verity AI for automated financial tasks, and an auditable system for AI actions.

BlackLine reported that early users of its Verity Prepare feature saw reconciliation creation time reduced by over 90%. The Verity Match component achieved 80-90% match rates in complex reconciliations, while Verity Collect and Remit automated collections and remittance processing with approximately 90% straight-through processing rates.

"CFOs need to leverage AI but remain personally liable for financial accuracy, so a 'black box' solution is not an option," said Owen Ryan, CEO at BlackLine.

Bristol Myers Squibb's Executive Director of Controllership Strategic Initiatives, Violet Gergis, stated that the company plans to adopt more AI capabilities within BlackLine's solution to reduce manual intervention and increase accuracy.

BlackLine also announced plans to establish an AI Innovation Hub in New York, which will house AI researchers and product development engineers working with the company's ecosystem of partners, including system integrators, ERP vendors, and auditors.

The company serves more than 4,300 customers across multiple industries. BlackLine recently completed the WiseLayer acquisition to enhance its AI capabilities.

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