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CrowdStrike CEO apologizes for tech outage, says systems should be recovering -NBC

July 19, 2024 8:28 AM EDT

FILE PHOTO: George Kurtz, president CEO and Co-Founder at CrowdStrike speaks at the WSJTECH live conference in Laguna Beach, California, U.S. October 21, 2019. REUTERS/ Mike Blake/File Photo

WASHINGTON (Reuters) - CrowdStrike CEO George Kurtz apologized for a global tech failure that disrupted multiple industries on Friday, vowing to work with all of its customers as they work to get their operations back online.

"We're deeply sorry for the impact that we've caused to customers, to travelers, to anyone affected by this, including our company," he told NBC News' "Today" program.

"Many of the customers are rebooting the system and it's coming up and it'll be operational," Kurtz said. "It could be some time for some systems that won't automatically recover," he added, but the company "would make sure every customer is fully recovered."

(Reporting by Susan Heavey; Editing by Doina Chiacu)



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