Caracole Enhances Luxury Product Experience with Centric PLM, Unifying Global Execution
Luxury brand replaces fragmented workflows with a single source of truth to deliver precision, consistency and seamless experiences across global markets
Headquartered in
As Caracole refined its product strategy and global operations, product information remained dispersed across spreadsheets, email threads and disconnected tools. This slowed execution, created gaps in communication and required repeated rounds of review and correction. "It made everything slow and difficult," says
After evaluating PLM solutions, Caracole selected Centric PLM for its alignment with the brand's operating model and long-term direction. "Centric PLM had the most potential to scale with us through a more streamlined process," Coggins explains. "The Centric team understood our business, spoke our language and could anticipate the need. Having used Centric before, I welcomed the idea of bringing it to Caracole."
"We're focused on creating seamless experiences across every touchpoint, from product development and manufacturing to the way designers and retail partners engage with our brand," says
As a vertically integrated business with both owned manufacturing and third-party factories, Caracole aims to ensure every team has the details needed to translate product vision accurately. "Eradicating emails and spreadsheet trackers is the goal," says Coggins. "We are looking to automate the transfer of information."
"As we've worked to simplify and connect systems across the business, establishing a single foundation for product information became a natural next step. Centric PLM supports our broader digital transformation strategy and helps ensure greater consistency, speed and collaboration across our global organization," says Gordon.
This foundation creates a more seamless customer experience. "Luxury is about the experience and the ease of that experience," Coggins adds. "When our internal systems are organized, it becomes easier for customers to understand our products and work with us." She offers simple advice to peers, "It doesn't have to be this hard, process and discipline foster creativity, not stifle it."
"Caracole continues to set a high standard in luxury furnishings through design excellence and global reach," says
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Caracole (www.caracole.com)
Caracole is a luxury contemporary furniture brand known for distinctive design, refined materials, and thoughtful craftsmanship. Guided by a belief that great design should inspire joy and engage the senses, Caracole creates furniture collections that blend artistic expression with everyday livability. Collaborating with designers, artisans, and visionaries around the world, the brand delivers pieces that bring beauty, comfort, and elegance to interiors across the globe. Through thoughtful innovation and a commitment to exceptional experiences, Caracole helps people create spaces that feel as meaningful as they are beautiful.
Centric Software® (www.centricsoftware.com)
From its headquarters in
- Centric PLM™, the leading PLM solution for fashion, outdoor, footwear and private label, optimizes product execution from ideation to development, sourcing and manufacture, realizing up to 50% improvement in productivity and a 60% decrease in time to market.
- Centric Planning & Pricing™, a cloud-native solution powered by Centric AI that unifies planning, pricing and inventory optimization, enabling retailers and brands to increase sell-through, improve margins and optimize inventory efficiency from pre-season through in-season execution.
- Centric Market Intelligence™ is an AI-driven platform delivering insights into consumer trends, competitor offers and pricing to boost competitively and get closer to the consumer, driving up to a 12% increase in average initial price point.
- Centric Visual Boards™ pivot actionable data in a visual-first orientation to ensure robust, consumer-right assortments and product offers, dramatically decreasing assortment development cycle time.
- Centric PXM™, AI-powered product experience management (PXM) encompasses PIM, DAM, content syndication and digital shelf analytics (DSA) to optimize the product commercialization lifecycle resulting in a transformed brand experience. Increase sales channels, boost sell through and drive margins.
Centric Software's market-driven solutions have the highest user adoption rate, customer satisfaction rate and fastest time to value in the industry. Centric Software has received multiple industry awards and recognition, appearing regularly in world-leading analyst reports and research.
Centric Software is a subsidiary of Dassault Systèmes (Euronext Paris: FR0014003TT8, DSY.PA), the world leader in 3D design software, 3D digital mock-up and PLM solutions.
Centric Software is a registered trademark of Centric Software, Inc. in the US and other countries. Centric PLM, Centric Planning & Pricing, Centric Market Intelligence, Centric Visual Boards, Centric PXM, Centric PIM, Centric DAM, Centric Shoppingfeed® and Centric DSA (including Centric Digital Shelf Analytics) are trademarks of Centric Software, Inc. All third-party trademarks are trademarks of their respective owners.
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