Grandbridge Real Estate Capital, a subsidiary of Truist Bank (NYSE: TFC), announced the launch of its master servicing platform after securing ratings from major rating agencies. The move expands the company's commercial mortgage servicing capabilities beyond its existing primary and special servicing operations.

Master servicing involves overseeing commercial mortgage-backed securities transactions, providing administration, reporting, cash flow oversight, and portfolio performance support for large pools of commercial mortgage loans. The ratings position Grandbridge among institutions qualified to manage complex CMBS transactions.

"This represents a significant expansion of our business model as we continue our journey to be a full-service provider of solutions to the commercial real estate sector," said Kathy Farrell, head of Truist Asset Finance.

Grandbridge has operated as a primary servicer of commercial mortgage loans for over 30 years and currently services CMBS, CRE CLO, life company, bridge, HUD, and agency loans. The company maintains a servicing portfolio of $26.7 billion and holds ratings from five major rating agencies.

The master servicing operation will be supported by Truist's balance sheet, liquidity, technology, and risk management framework. Truist Bank reported total assets of $549 billion as of March 31, 2026.

Adam Oates, head of Grandbridge, stated that earning the ratings "reinforces the confidence clients and investors place in us and reflects our purpose-driven approach to serving them every day."

The announcement follows Truist's strategy to expand its wholesale banking platform, which serves commercial, corporate, institutional and high-net-worth clients. Grandbridge facilitates financing for commercial and multifamily real estate loans and serves as an approved lender for Freddie Mac, Fannie Mae, and FHA programs.