CSG Launches Mediation in the Cloud

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GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)-- The continued proliferation of the Internet of Things (IoT) is projected to lead to more than 50 billion sensors and connected devices worldwide by 20221. As a result, many communications service providers (CSPs) are moving their revenue management functions to the cloud to support the demands of IoT, 5G, and new digital services.

Today, CSG (NASDAQ: CSGS) announces the availability of its Mediation platform as a cloud-based solution. Hosted by Amazon Web Services (AWS), CSG Mediation leverages both the cloud and native AWS tools to help CSPs meet demands in real-time. It is equipped to elastically scale, tying costs to current demand versus the traditional method of investing up front to account for unpredictable peaks.

“As demands continue to escalate resulting from the deployment of 5G and the growth in IoT, the need for mediating new usage data records will increase in importance,” said Chad Dunavant, global head of product management, CSG. “For CSPs, it is difficult to predict the number of applications that will leverage this new evolution of connectivity, so having a platform like CSG Mediation that can scale on-demand to support growth as it occurs is critical.”

Using CSG Mediation delivers significant cost savings and operational efficiencies, while improving time to market for new services, providing:

Unparalleled application performance: Benchmarked to process more than 1.7 million transactions per second on a single compute node.
Cost-effective entry: With budget-conscious annual compute costs, the application can process up to 35 billion events per day.
Scalability: Increase volumes up to 150 billion events per day immediately, adding virtual compute, memory and storage. For streams with no shared context, customers can process more than a trillion events per day with only seven nodes.

CSG Mediation provides a cost-effective and efficient way for service providers to seize the 5G opportunity with minimal risk and disruption to existing systems. In addition, CSG can manage your back-office operations, giving you time to focus on critical business priorities. With data center and infrastructure management, applications configuration management, applications operations, and business operations capabilities, CSG Managed Services currently supports some of the world’s largest CSPs to streamline their operations, implement their strategy, and accelerate their business growth.

About CSG

CSG is a provider of software and services that help companies around the world monetize and digitally enable the customer experience. For more than 35 years, CSG has simplified the complexity of business, providing revenue management and digital monetization, payments, and customer engagement solutions to help our customers tackle any business challenge and thrive in an ever-changing marketplace.

Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually. CSG is the trusted partner driving digital innovation for hundreds of leading global brands, including Arrow Electronics, AT&T, Charter Communications, Comcast, DISH, Eastlink, Formula One, iflix, MTN and Telstra.

To learn more, visit our website at csgi.com and connect with us on LinkedIn, Twitter and Facebook.

1 Juniper Research, The Internet of Things, Consumer, Industrial and Public Services 2018-2023