Goldman Sachs Assumes salesforce.com (CRM) at Buy

Goldman Sachs analyst Gabriela Borges assumes coverage on salesforce.com (NYSE: CRM) with a Buy rating and a price target of $330.00.

The analyst comments: "We assume coverage of Salesforce (CRM) with a Buy and 27% upside to our 12 month price target of $330. Salesforce’s vision with Agentforce outlines a future for agentic adoption in the front office wherein AI functionality is a natural extension of existing technology strengths in Sales and Service. We expect Agentforce success to be the main driver of stock outperformance over the medium term, and therefore focus our analysis on this segment. Our industry conversations suggest that Salesforce’s customer feedback loops are effective and there is steady progress on some of the key limiting factors to Agentforce adoption. Rather than a binary view where Agentforce either works or doesn’t, our base case is more nuanced: we expect to see a 4% tailwind to Platform and Other revenue over the next 12-18 months, which our bottom up build and Salesforce disclosures suggest will be enough to drive a revenue inflection as early as 2026. Over the FY26-FY30 time frame, we expect that Agentforce will represent a 2% tailwind for the business in aggregate. Our view also takes into account ongoing share loss in Commerce and Marketing Cloud and evolving approaches to data architecture that impact Data 360 (formerly known as Data Cloud). Taken together, we see a positive risk/reward, and expect more consistent signs of momentum across the customer base through FY27 to catalyze stock outperformance."

For an analyst ratings summary and ratings history on salesforce.com click here. For more ratings news on salesforce.com click here.

Shares of salesforce.com closed at $259.94 yesterday.

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