Elavon and Wyndham (WH) expand partnership to integrate Cloud Payment Interface

Elavon, a wholly-owned subsidiary of U.S. Bank (NYSE: USB) and one of the largest payments processors globally, today announced the expansion of its relationship with Wyndham Hotels & Resorts (NYSE: WH), making Elavon’s Cloud Payments Interface (CPI) available to more than 6,000 Wyndham franchisees across the United States and Canada.

Elavon’s CPI represents a significant leap forward in hospitality payments processing. By adopting CPI, hotels under Wyndham's 25 brands don’t need to purchase or maintain expensive on-site hardware for their property management system. The cloud-based solution reduces operational overhead and minimizes hardware-related security concerns, while enhancing the simplicity and security of mobile check-in.

“With CPI, Wyndham franchisees can ensure a streamlined payment process for their hotels that’s both secure and adaptable to their future growth needs,” said Nicole Tackett, Head of Merchant, Institutional Client Group and Global Airlines. “We’re excited to help Wyndham’s properties stay ahead of the curve by offering flexible solutions – like mobile check in – that meet the evolving needs of both franchisees and guests.”

As a provider of choice for Wyndham, Elavon has consistently delivered resilient technology and world-class customer support, empowering hotels to enhance their operations while improving the guest experience.

“The shift to Elavon’s Cloud Payments Interface helps ensure our franchisees have access to the most modern, secure and reliable payment processing solutions,” said Scott Strickland, Chief Commercial Officer, Wyndham Hotels & Resorts. “This is more than just a technological upgrade; it’s about enabling a seamless guest experience and reducing complexity. With CPI, we can enable faster check-ins, touchless payments, and a more secure, PCI DSS-compliant environment for all our properties.”

With CPI, Wyndham franchisees can leverage:

• Scalable payment services that can rapidly adjust to fit a growing hotel’s needs.
• Seamless integration with other cloud-based third-party software like property management systems, reservation platforms, and loyalty programs.
• Advanced encryption and tokenization technologies to safeguard transactions.

“Elavon has been a trusted partner to Wyndham for two decades, providing seamless, secure, reliable and innovative payment solutions. We’re committed to the success of their franchise community,” said Tackett.

The ongoing collaboration between Wyndham and Elavon underscores both companies' commitment to providing franchisees with the tools, technology, and support needed to thrive in a rapidly changing industry. Elavon’s dedication to premier customer service ensures that Wyndham’s franchise community can focus on what matters most—delivering exceptional guest experiences.

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