Crawford & Co. realigns business segments effective January 1, 2026

Crawford & Co. (NYSE: CRD-A) announced a realignment of its business segments effective January 1, 2026, restructuring its operations into three reportable segments.

The company will organize its business into U.S. Property & Casualty, Broadspire, and International Operations segments. The U.S. Property & Casualty segment will provide claims management services to insurance carriers and self-insured entities, incorporating U.S. Loss Adjusting, Global Technical Services, Claims Solutions, Networks, Contractor Connection, and Catastrophe Services operations.

Broadspire will handle third-party administration for workers' compensation, auto and liability, disability management, medical management, and accident and health services for corporations, brokers and insurers. The segment will also include subrogation services previously reported within the Platform Solutions segment.

International Operations will service the global property and casualty market outside the United States, encompassing operations in the United Kingdom, Europe, Australia, Asia, Latin America, and Canadian operations previously reported within the North America Loss Adjusting segment.

The company will restate prior periods to reflect the segment changes in future financial statements. Crawford & Co. also modified its expense reporting methodology, moving certain administrative functions including management, sales and client development, and information technology costs from direct compensation categories to indirect costs allocated across segments.

The realignment affects reporting presentation but does not impact the company's historical consolidated statements of operations, balance sheets, or cash flows, according to the company's statement.

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